Debugging and Logs

If Mole is not connecting, the first thing to check is the diagnostics section.

Log Console

Available via the "bug" icon on the main screen or in the settings.

Logging Levels:

• Error: Critical errors (incorrect password, server unavailable).
• Warning: Warnings (high latency, DNS timeouts).
• Info: Connection process (Handshake, Routing).
• Debug: Maximum detailed output (for developers only).

Common Errors

TLS handshake failed

• Cause: Incorrect date/time on the device or SNI blocking.
• Solution: Synchronize the time. If SNI is blocked, enable TLS Fragmentation in the settings.

DNS resolution failed

• Cause: The provider is blocking your DNS server.
• Solution: Change the DNS protocol to DoH (Google/Cloudflare) in the Mole settings.

Exporting Logs

You can copy the entire log to the clipboard or share it via messengers. This is necessary when contacting your provider's support.